MiniPC automatically disconnects the usb 3.0 disks

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russopaolo
Posts: 9
Joined: Wed Jan 13, 2016 9:26 am

MiniPC automatically disconnects the usb 3.0 disks

Postby russopaolo » Wed Jan 13, 2016 9:55 am

Hi EveryOne,

My Name is Paolo!

My a question is:

The MiniPC to have found a strange defect .....
I have two disks USB 3.0 2.5" connected to the front USB ports 3.0, but The system automatically disconnects the disks after few minutes (10 or 15 Minutes)....i'm forced to disconnect the disks and restart the minipc!

From may depend what this strange behavior?

Thanks Regards

Paolo Russo

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kevinchen
Posts: 85
Joined: Thu Jan 07, 2016 1:16 am
Location: Shenzhen, China
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Re: MiniPC automatically disconnects the usb 3.0 disks

Postby kevinchen » Wed Jan 13, 2016 10:07 am

russopaolo wrote:Hi EveryOne,

My Name is Paolo!

My a question is:

The MiniPC to have found a strange defect .....
I have two disks USB 3.0 2.5" connected to the front USB ports 3.0, but The system automatically disconnects the disks after few minutes (10 or 15 Minutes)....i'm forced to disconnect the disks and restart the minipc!

From may depend what this strange behavior?

Thanks Regards

Paolo Russo


External USB3.0 2.5 inch HDD? how much capacity it is? Maybe you should check the power supply for HDD.
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop

russopaolo
Posts: 9
Joined: Wed Jan 13, 2016 9:26 am

Re: MiniPC automatically disconnects the usb 3.0 disks

Postby russopaolo » Wed Jan 13, 2016 10:20 am

Hi,

I tried hard disk 2.5 " Self-Powered from USB port 3.0 (3 Different discs - 1 USB 2.0 DISK and 2 USB 3.0 DISKS)

I tried hard disk 3.5 " Fed with its own power supply 12V 1A (2 Discs different - USB 3.0 DISKS )

Same problem.


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