Fanless Mini PC don’t turn on after using several days

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kevinchen
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Fanless Mini PC don’t turn on after using several days

Postby kevinchen » Thu Jan 07, 2016 3:46 am

Some users find their computer don’t turn on after using some time, problem shows like below picture, the led indicator turns off after press the SW and screen shows nothing.
Image

This problem mostly caused by the heat-conducting silicone grease under CPU. Pls find solution in below guide.

Image
Image

When the silicone grease goes to motherboard and cover some components on mainboard, it will make the mainboard circuit get blocked and unable to turn on, after clean the silicone grease will be fine. But do not clean all the silicone grease, only the ones spilled out of CPU area.
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop

npn1973
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Joined: Thu Jan 07, 2016 10:49 am

Re: Fanless Mini PC don’t turn on after using several days

Postby npn1973 » Thu Jan 07, 2016 11:01 am

I cleaned all the silicone grease.
Image
Image
I cleaned all contacts and smeared the new thermal grease to the processor .
The computer will not turn on
:(
I need help, what else can I do ???

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kevinchen
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Re: Fanless Mini PC don’t turn on after using several days

Postby kevinchen » Fri Jan 08, 2016 1:13 am

npn1973 wrote:I cleaned all the silicone grease.
Image
Image
I cleaned all contacts and smeared the new thermal grease to the processor .
The computer will not turn on
:(
I need help, what else can I do ???


cannot see your picture
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop


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kevinchen
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Re: Fanless Mini PC don’t turn on after using several days

Postby kevinchen » Fri Jan 08, 2016 8:39 am

npn1973 wrote:https://fotki.yandex.ru/next/users/npn-1973/album/482408/view/1512010
https://fotki.yandex.ru/next/users/npn- ... ew/1512011


You should add new silicone grease to CPU, cannot use directly with no silicone grease. If still not work after adding silicone grease, pls contact sales person to return it.
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop

deferico89
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Joined: Sat Apr 16, 2016 5:20 am

Re: Fanless Mini PC don’t turn on after using several days

Postby deferico89 » Sat Apr 16, 2016 5:22 am

I ve the same problem , here there is video http://youtu.be/OpddbTFtJ1I

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kevinchen
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Re: Fanless Mini PC don’t turn on after using several days

Postby kevinchen » Mon Apr 18, 2016 4:13 am

pls contact the seller who you purchased this mini pc and require return for repair freely, here is our warranty card, if you can print out and write all the details and then send back to us.
Image
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop

Roman
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Joined: Mon May 30, 2016 7:28 am

Re: Fanless Mini PC don’t turn on after using several days

Postby Roman » Mon May 30, 2016 7:32 am

"Pls find solution in below guide."
- Pictures are broken, can you send them again, please?

Claudiu
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Joined: Thu Jun 02, 2016 9:08 am

Re: Fanless Mini PC don’t turn on after using several days

Postby Claudiu » Thu Jun 02, 2016 7:14 pm

I've the same problem , here there is video: https://youtu.be/r9DvrPBgICY
The configuration is: i7 5550 256SSD 16GB RAM.

What should I do?
Thank you.

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kevinchen
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Re: Fanless Mini PC don’t turn on after using several days

Postby kevinchen » Mon Jun 06, 2016 4:01 am

sorry for the problem, will solve picture problem soon.
HYSTOU Mini PC
Hystou factory Tech Support
Core i5-4200U | Core i7-4500U | Core i5-5257U | Core i7-5500U | Fanless Laptop


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